Business Communication: Verbal and Non-Verbal

Course description

Business communication is a critical workplace skill and is crucial for success in any business role. This course provides a comprehensive understanding of verbal and nonverbal communication used in business and corporate settings. The course begins by introducing you to the basics of verbal and nonverbal communication. We then explain how to communicate clearly, confidently and persuasively by combining verbal and nonverbal techniques. We also explore different communication styles and preferences to show you how to adapt your expressive style to different situations and audiences. We focus on the use of body language and nonverbal cues to enhance your message.

The course then discusses various modes of business communication, including the linear and interactional models. We establish the importance of body language and tone of voice to help you sharpen your social skills. Anyone working in business requires a comprehensive understanding of cross-cultural communication to adeptly navigate potential challenges posed by dealing with their foreign counterparts. We explain how to interact with the unique cultures of such regions before demonstrating how cross-cultural communication works in an organisational context. We focus on different business practices, attitudes and communication techniques to help you interact with people with different cultural backgrounds. The course lays out effective presentation techniques to help you organise, plan and deliver compelling presentations. Finally, we provide a variety of methods and strategies to assist you in job applications and show you how to prepare for telephone and in-person interviews.

This course is suitable for a wide range of business professionals, from entry-level employees to executives. Effective communication is the cornerstone of success in the business world. Whether you are pitching an idea, negotiating a deal or simply trying to convey information to your team, your ability to communicate effectively can make the difference between success and failure. This course provides a deep understanding of the role that communication plays in business and the skills you need to express yourself effectively in a variety of situations. We show you how to communicate your ideas clearly and persuasively, interact with people from different cultural backgrounds and engage in difficult conversations and negotiations. Whether you are a seasoned professional or just starting out in your career, this course boosts your career prospects in the business world. Sign up to master verbal and nonverbal communication and learn how to use body language and corporate language to make yourself understood and climb the ladder.