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Business analyst

Assess the quality of a business and come up with ideas to improve it.

Also known as: process analyst, business systems analyst, business consultant

About skills Getting in

About the job

Salary

Source: National Careers Service

Weekly

£442

Entry level

£1,058

Experienced

Monthly

£1,917

Entry level

£4,583

Experienced

Yearly

£23,000

Entry level

£55,000

Experienced

13,500

people are currently employed

High growth

800 more jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

Business analysts look at the way an organisation works and come up with ideas on how it can improve. You'd meet with managers to find out what the business aims and needs are, and what they do to meet them.

In this job, you'd look at things like technical systems, business models and procedures that are in place. Then you'd analyse and test them to decide if there are better ways of doing things that could help the business.

The business would decide what systems or procedures need changed. You’d then work with the relevant teams to organise and oversee these changes.

What you might do

  • help design, document and maintain system processes

  • use data to research and analyse the structure of a business and how it uses technology

  • identify problem areas and consider opportunities for improvement

  • communicate with senior management to identify the business’ goals

  • create and test IT solutions and systems to make sure they meet business needs

  • persuade stakeholders of the benefits of implementing new strategies or systems

  • provide staff with training sessions for new IT systems

  • oversee the introduction of new technology or systems

Depending on the business, you could work on unique and exciting projects. Your interests can guide your career.

You could work in the financial sector. It'd be your job to spot trends and make forecasts to help with investment decisions.

Space companies also hire business analysts to help develop the business case for their mission ideas. You'd come up with business plans to take astronauts and equipment on space missions.

"I've helped support some of the most vulnerable people in our society. I'm not what you’d call “techy”, but I'm great at solving problems, working with others and understanding their needs. I’m also open, friendly and enjoy working with details and all these skills have helped me in my role as a business analyst."

Fiona Rennie

Business Analyst, Social Security Scotland

Hours

Working hours can vary, but usually full-time hours will be Monday to Friday and around 37-40 hours per week

Environment

You'll usually be office-based.

Travel

You might have to travel to meet internal and external stakeholders.

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Related industries

Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.

  • Financial services
  • Digital technologies
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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Here are some of the skills you'll need to do this job:

  • analysing
  • implementing ideas
  • developing a plan
  • attention to detail
  • problem solving
  • innovative
  • written communication
  • verbal communication
  • listening
  • building relationships

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

Discover skills

Getting in

Explore the sections shown for more information about getting into this career.

You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

Always contact the college, university or training provider to check exactly what you'll need.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Business Management

  • Computing Science

  • Mathematics

  • Foundation Apprenticeship: Business Skills

  • Foundation Apprenticeship: Hardware and Systems Support

  • Foundation Apprenticeship: Software Development

  • Applications of Mathematics

You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

Discover what's on offer at your school on  Apprenticeships.scot.

Many analysts have a technical background in areas like software development or programming. Others will have qualifications in Business Information Systems, Business Computing Systems or Data Analytics.

Most will have qualifications at degree level (SCQF level 9/10) or above. You can work towards qualifications through school, college, university or in work. For example, through an apprenticeship.

You can start building your qualifications at National Certificate (NC) level. You could also start at Higher National Certificate (HNC) or Higher National Diploma (HND) level

For this role, you'll need to build qualifications up to degree level (SCFQ Level 9/10) or above. You can do this at college and university. You could also get work-based qualifications.

Qualifications are also available at postgraduate level. If you are a graduate in another subject, your qualification can help apply for these courses.

Graduates in other subjects might take a postgraduate conversion course leading to a Diploma (PGDip) or Master's (MSc). This could be in Information Technology, Computer Systems or Information Systems. Some examples of these are:

  • Heriot Watt offer an MSc programme in Information Technology for graduates with other STEM related degrees.

  • Robert Gordon University in Aberdeen offers an MSc programme in Business Analytics for those with a degree in any subject area.

  • The University of Edinburgh offer an MSc programme in Business Analytics for graduates with other STEM related degrees. If your degree is in an unrelated subject, you'd still be considered for entry to the programme with relevant work experience.

  • The University of Strathclyde offer an MSc programme in Enterprise Information Systems for graduates of any discipline who wish to gain skills in understanding data management and business processes

Employers might also look for recognised certifications from a professional body. For example, the International Institute of Business Analysis UK (IIBA) or The Chartered Institute for IT (BCS).

A foundation certificate in business analysis if offered by The Chartered Institute for IT. This is for people new to the role, or those who may be thinking about working in the field and want to learn more.

Not all employers list specific qualification requirements. They might ask for relevant (usually work based) experience that demonstrates a range of transferable skills.

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